Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

D Egerton

Nissan Leaf Electric

Paul was the soul of courtesy. He went out of his way to make the delivery despite the problems of lockdown. A completely hands free exchange and I now have a brilliant new (2nd hand) car. Thank you Paul.

I Birch

Nissan Leaf Electric

We part exchanged our vehicle and were really happy with his honest professionalism. We purchased a 2017 Nissan Leaf EV. It was the easiest car deal and would highly recommend Bth. Love our new car, thank you.

T Kerrane

Nissan Leaf Electric

Paul was very knowledgeable about the electric vehicle I was buying and let me know all the ins and outs and also helped with the process of getting my home charging point set up. The sales process was very straightforward despite the coronavirus background. He gave me a fair trade-in price for my vehicle over the phone, and charged a fair price for the vehicle I was buying. Concluding the deal in person was easy and I would definitely recommend BTH Motors as a trusted local car dealership.

Elizabeth L

Excellent service and communication made the purchase easy and hassle free.

Istvan K

Greate and helpfully customer service , no pressure sales I would recommend 100%.

T Evans

Bought an 18 plate Honda Jazz from BTH Motors on 7 July 20 after having test drive and agreeing deal week before and we are delighted with the car and the whole process. Paul, the proprietor made everything so very straightforward and without pressure. We found him polite, understanding and completely accommodating. The car is still under Honda warranty and all we requested be done before buying was completed as promised and he even went that extra mile and put car through MOT although not due it's first one until end of March 2021. Both my wife and myself have no hesitation in recommending BTH Motors. Well done Paul. Spot on.

Gary B

Bought my ford kuga mk1 from this dealer second to none service very pleased with car the owner is very polite none pushy guy we was left to view the car and take it for a test drive car came with service history 12months mot 12 months rac breakdown cover and 3 months warranty would definitely recommend this company

Mrs Lewis

"Excellent communications, purchase was hassle free, great customer service."

Samantha M

Really good service. Paul couldn't have been more helpful.

Robert S

Renault Megane Estate

Great car great dealer

Great salesman left us to it. Bought Renault Megane 2014 lovely car would recommend

Jacob E

BMW X3

Great service 5 * * * * *

The whole process was made easy and stress free. Everything from having the paperwork all sorted out for me to the car being in immaculate condition is just what you want from a car dealership. They also didn't mind waiting a couple of weeks for me to collect the car. Overall great service. Would reccomend

Elizabeth B

VW Polo SE

Would definitely recommend.

Lovely, friendly staff. Very quick and easy process. Good quality vehicle, absolutely in love with my new motor!

Gary M

Skoda Citigo 5*

Excellent service.
Friendly and helpfull. Went into great detail and not pushy. Deffinately recommend.

J Grant

Mercedes AMG

"I am really impressed with quality of sale and after sale service- I wouldn't expect anything else. By buying my car at BTH Car Sales I was given all assistance needed and uncountable amount of time.

A Hinchliffe

Fantastic service from an honest and reliable seller, over the moon with my purchase, thanks."

Peter W | 5 Jun 2018

B.T.H motors, were extremely helpful, and courteous, going the extra mile to deliver my vehicle in showroom condition.

Chris

5 out of 5 stars - very friendly experience ,had some nice cars in stock

Helen

Really good deal and no pressure sales. Very laid back approach to buying a car which I've not had before but liked. Would use again

Sarah H

Very helpful prompt replies

S K Kilner

5 out of 5 stars - Very helpful prompt replies

kalam s

5*

Friendly and helpful went out of his way to help real pleasure doing business

N Anfield

Ford Ka

Nice guy good buying experiance

Nice friendly guy not pushy at all, a nice buying experience

K Abdul

Citroen C3 Picasso

I found a car that I liked an It was 250miles away so it was a bit risky ' putting down a deposit before seeing the car in person but I took the risk thank you Paul for letting me trusting in you brilliant car an customer service...
Fantastic company. No lies no information was given wrong. Very straight forward. Fantastic sales person Paul and delighted with the great service. Definitely recommend to anyone thinking of long term.

Ben O

RJ06VSU | 5.0 Review, Ford Focus ST

Great service, great car, recommended
Paul was very helpful, provided great service. I picked up a great car with loads of history at a very reasonable price, would recommend to anyone.

Leonid R

NA10VNU | 5.0 Review, Vauxhall Insignia

Professionals in their field
Pleasant communication, exhaustive information, advice
PURCHASE VERIFIED

Mike D

VW Polo R Line VU63KKT | 5.0 Review left

Easy

Easy going car buying

Jessica G

Hyundai I20 | 5.0 Review

Relaxed and helpful.
Friendly and relaxed atmosphere. Didn't feel any pressure into buying. Helpful and generous at I part-x.

A Blake

Peugeot 308 5.0 Review

Five star all round!
Very well received by staff and was in and out of the showroom in less twenty minutes. Very good experience with these guys

Ian H

5.0 Review 23/02/17

Faultless

Spot on. Relaxed and friendly staff, will recommend to others.

Rachel H

5.0 Review left 20/02/17 Citroen C4

Excellent service.
From start to finish B T H Motors gave a great service and I would highly recommend them to anyone. The RAC 3 month warranty and breakdown cover for a year is definitely a great bonus.

David N 5.0 Review left

14 Plate Citroen C1

Excellent service
A very easy transaction . Well presented representative, knowledgeable . No pressure to purchase a vehicle, I would definitely recommend this company

J Mulvey

*****
Great service, great price and a very sincere man. Paul looked after us on every level.

olaf sargint

Fiat Punto

★★★★★
I came up from Cornwall to buy a car from BTH and I am very pleased that I did. A nice bunch of people that I feel are trustworthy and honest, and I should add are also very helpful and obliging.

Tom H

Vauxhall Astra 2015 Design

Highly recommend BTH Motors. They had a great range of vehicles on the forecourt and exactly what I wanted. Great service from Paul and would have no hesitation returning for my next car.

Suzanne L

Ford Mondeo Titanium

Would highly recommend this dealer, top quality cars. Excellent service and friendly staff, nothing too much trouble. Love my car and the kids love the high tech entertainment kit. I will be revisiting for my daughter a car in September. Many thanks.

Jon W

Easy

Really friendly, smooth transaction, decent part ex price offered and a nice selection of motors.

Richard B

VW Caddy Maxi

Pleasant experience. Had exactly what I was looking for.

Darren C

64 Plate Astra SRI
Good car purchase experince 5 *****
It was a pleasure and a stress free experience doing business with this dealer he did not put pressure on us to buy a car and the car I did buy was of an high quality and at a very good price, The dealer also give a very good price for my part x car. Would recommend this dealer if looking for a good quality used car at a good price.

R B

Ford Kuga

Great value straight talking car dealer
Great part ex price, very clean car, the valeter the dealer uses is spot on. Straight talking salesman who gave no hard sale, just told me the facts. From arriving on site was driving away in my new car in under two hours. There was no talk of extra this and that like what u get at main dealers just a good old car sale that was as smooth as could be. Fully recommend.

David G

Excellent company to deal with. I would have no hesitation in recommending them to anyone looking to purchase a vehicle.

sham 6997177

Good all round service
We got a good part exchange price on a competitively priced car, after we shook on the deal and paid a deposit he told us he would put 12mnths MOT on the car....wich he did the next day and paid for what it needed.....which wasnt much......when we collected the car it was fully valeted and ready to go...i would def buy from them again, good cars...good prices....good service, thanks.

Chris Oliver

Very pleased 5*

Very friendly and helpful. We didn't feel under any pressure to buy a car there and then but they had the car we wanted in and at a lot better price than we'd seen elsewhere.